Holoul - Privacy policy

Article 1: Introduction

The platform of "Holoul Financial Technology Solutions," a limited liability company with Commercial Registration No. (1010845015) and headquartered in Riyadh, Al-Muhammadiyah district, Takhassusi Street, collects and stores personal information for your account on the platform within the scope of requested data and data extracted from your platform usage. (Refer to appendices for personal data details.) Accordingly, we inform you that our transactions are based on the principles of transparency and mutual trust. At "Holoul Financial Technology Solutions," we value your trust and ensure the confidentiality of all your registered information in accordance with our policies and the Personal Data Protection Law, as well as other related regulations. The privacy policy outlined below represents a legally binding agreement between you (whether an individual or entity) and "Holoul Financial Technology Solutions," the owner and developer of the platform. By signing in to the platform and agreeing to the terms and privacy policy, this contract is considered established and legally effective. Therefore, it is essential to carefully review these terms, and we recommend keeping a copy of this privacy policy, which you can request via email for future reference. Please note that using the "Holoul" platform constitutes acceptance of the privacy policy. If you do not agree with any of its terms, you may not use the platform or its services in any way. The company reserves the right to terminate this contractual relationship, suspend services, or restrict access entirely or partially if deemed necessary. The company also retains the right to modify the platform's policy or terms at any time, and your continued use of the platform after such updates will be considered as your acceptance of these modifications.

Article 2: Scope of the Introduction

The above introduction is considered an integral part of this agreement.

Article 3: Information Related to Beneficiaries

3.1 Personal Information of Beneficiaries:

Personal Account: The platform collects personal information such as the beneficiary's name, mobile number, age, and email address for the beneficiary's account on the platform.
Additional Information: This includes data obtained through platform usage, such as the type of smartphone, technical details of connection methods, operating system version, preferred language, and geographic location (if permitted). It may also include your address book and contacts (if authorized by the beneficiary). Other relevant data, such as details of requested services or products and preferences, are also retained unless the account is canceled and the beneficiary requests deletion.

3.2 Data Generated from Operations and Services Provided:

The platform retains information about the beneficiaries and services provided, including, but not limited to, locations and times of platform usage and usage frequency. This data may be stored even after account cancellation without linking it to the beneficiary's identity.

Article 4: Purpose of Collected Data

The platform collects and uses beneficiary information for the following purposes:

4.1 To improve customer service quality.

4.2 To enhance the platform with every update to meet your expectations.

4.3 To send periodic email communications, such as updates regarding beneficiary requests, responses to inquiries, or other questions. Beneficiaries who join the mailing list may also receive promotional and platform-related news.

4.4 For any other purpose requiring user data, such as analysis or development.

Article 5: Legal Grounds for Data Collection

5.1 Explicit Consent: Provided when you agree to this policy or use any of the platform's services.

5.2 Processing for Legitimate Interests: For lawful uses by the platform.

5.3 Compliance with Legal Obligations: As required by applicable laws. These legal grounds align with the Personal Data Protection Law.

Article 6: Limits on Disclosure of Personal Information

Your personal information will not be used for purposes other than completing transactions unless:

6.1 You have given explicit consent.

6.2 It is shared with service providers for discounts or promotions.

6.3 It is disclosed to authorities due to unlawful use of the platform.

6.4 Required by specific circumstances, such as subpoenas or court orders.

6.5 Ownership of the platform is transferred to another company.

Article 7: Beneficiary Rights

Beneficiaries have the right to:

7.1 Be informed about legal grounds and data usage as detailed in this policy.

7.2 Access their personal data, review it, and obtain a clear copy.

7.3 Request correction, completion, or updating of their personal data.

7.4 Request deletion of unnecessary personal data unless otherwise required by law.

7.5 Withdraw consent for data processing unless lawful obligations require otherwise.

Article 8: Information Sharing

8.1 Sharing with Service Providers:

The platform may share details like the beneficiary's name, age, phone number, and platform usage statistics with service providers for analysis and offering suitable benefits.

8.2 Sharing with Third Parties:

The platform may employ third-party companies for tasks like email delivery, data analysis, marketing assistance, or search result processing. Such parties may access data like name, age, phone number, and geographic location.

Article 9: Privacy Commitment

9.1 Beneficiaries grant the platform full authorization to use their registered data within operational or developmental scopes.

9.2 The platform ensures not to sell, rent, or share personal data except as outlined in this policy.

9.3 Upon account closure, personal data will be deleted unless the beneficiary consents to retention.

Article 10: Data Retention Period

Data will be retained only as necessary for its intended purpose unless otherwise required by law.

Article 11: Acceptance of Privacy Policy

Your agreement to the privacy policy, whether at registration or after updates, constitutes full acceptance of its terms.

Article 12: Changes to Privacy Policy

The platform may update its privacy policy, notifying users via email. Continued use after updates signifies your agreement.

Article 13: Platform Responsibility

The platform ensures third parties comply with global data protection standards but is not liable for unauthorized breaches or third-party errors.

Article 14: Governing Law and Jurisdiction

The policy is governed by Saudi laws, with disputes resolved in Riyadh's competent courts.

Article 15: Contact Information

For inquiries, contact the platform's support team via email: support@holoul.io

Content

Resources

Mobile application