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Table of content
Terms and conditions for the Financing Solutions Company platform for financial technology
Last updated: 14.12.2023
Table of content
Welcome
The optimal platform for electronic financing in the Kingdom of Saudi Arabia, as the platform acts as an intermediary between the beneficiary and each of the real estate development companies, banks, and financing companies in the Kingdom of Saudi Arabia by facilitating the process of reviewing loans and applications, providing housing units from banks, financing companies, and real estate development companies, and benefiting from the benefits; According to the following terms and conditions:
Section 1: Introduction
This platform is owned by Financing Solutions for FinTech (LLC), a company established with a license from the Ministry of Commerce under Commercial Registration No. 1010845015 dated 05/07/1444. The terms and conditions that will be explained below represent a binding legal contract between the two parties (whether you are a natural or legal person) and the Financing Solutions Company for Financial Technology, which is the owner and developer of the platform and the owner of the Financing Solutions trademark, which is registered with the Saudi Authority for Intellectual Property - if the trademark is registered. Once you log in to the platform and agree to the terms and conditions and the privacy policy, the contract will be effective and have its legal effects. Therefore, you must read these terms very carefully, and we also recommend that you keep a copy of the terms and conditions by requesting it via your email, so that you can refer to it in the future. If you do not agree to these terms and conditions, please stop using the “Financial Solutions Company for Financial Technology” platform immediately. Note that your continued use of it constitutes your consent to it.
Section 2:
The above preamble is an integral part of, supplements and interprets these Terms and Conditions.
Section 3: Definitions
- Platform: An application or website owned by the Financing Solutions Company for Financial Technology that works to keep pace with the digital development in the relationship between the beneficiary and the service provider to facilitate dealing through the platform, and to connect the beneficiary and the service provider, not on their behalf and without any responsibility on the platform.
- Beneficiary: Any person who creates an account on the Financial Solutions Company for Financial Technology platform to view or benefit from its services.
- Service Provider: Any party participating in the Financing Solutions Company platform for financial technology for marketing or profit purposes and owning a commercial account, which includes, but is not limited to, banks, financing companies, real estate brokers, and real estate developers.
Section 4: “Financial Solutions Company for Financial Purification” platform services
  • The Financing Solutions Company's platform for financial technology aims to facilitate the process of obtaining loans and purchasing real estate by enabling the service provider to digitally transform and enabling the beneficiary to request financing electronically from the funding agencies on the platform, choose appropriate residential units, and benefit from offers and benefits according to the policy of each service provider.
  • The platform is considered a link between the beneficiary and the service provider, not on their behalf, for the purpose of facilitating dealing between them, as both the platform and the service provider participating in the platform are an independent legal entity with their own obligations and responsibilities towards the beneficiary.
  • The Financing Solutions Company for Financial Technology platform provides the beneficiary with the service of comparing offers provided by service providers to enable the beneficiary to choose the best among them.
  • The Financing Solutions Company platform for financial technology facilitates the stage of obtaining pre-approval for the service, by allowing the beneficiary to upload the required documents to the platform and allowing the service provider to view and download them for the purpose of studying the application.
  • Elkka Elkka Company's platform provides financing solutions for financial technology for financial technology for financial technology, an electronic payment gateway to facilitate financial operations for the beneficiary and the service provider.
  • The Financial Solutions Company's platform services for financial technology are provided free of charge to the beneficiary, and the platform receives a commission from the service provider when the beneficiary uses the platform to obtain the service provider's services.
  • The beneficiary must answer several questions in order for the service providers to make offers to the beneficiary. Therefore, it is very important that the answer to these questions is correct, as responding to these questions with incorrect answers or that do not correspond to reality is the responsibility of the beneficiary himself and may also lead to cancellation of the service.
  • Any new feature or service added to the platform is subject to the terms and conditions of the contract unless otherwise stated.
Section 5: The nature of the relationship
The services provided by the platform, referred to in the previous paragraph above, are classified as mediation services and linking between the beneficiary and the service provider, not on their behalf. This is in accordance with Article 18 of the Electronic Commerce System Regulations.
Section 6: Responsibilities of the beneficiary
6.1 The beneficiary of the platform is obligated to enter the correct data and information without change, distortion or forgery. In the event of a violation of this, the user bears the legal responsibility arising from his violation, whether towards the platform or one of the service providers.
6.2 No user has the right to identify himself as another beneficiary or another person, and each person must identify himself only, and the platform is not responsible for any losses or damages, whether the damage is direct or indirect as a result of unauthorized use.
6.3 The beneficiary acknowledges that he has completed eighteen years of age, and the platform administration has the right to cancel any account when it discovers that it violates this condition.
6.4 The beneficiary has the right to access, modify or erase his personal data, and he also has the right to extract all his personal data from the platform. The beneficiary also has the right to object or refuse any operations or processing of his personal data.
6.5 The personal information is owned by the beneficiary, and the beneficiary acknowledges his consent to enable the platform and the service provider to view the data and information resulting from the operations and services provided or from processing personal information for the purposes of marketing, development, and providing appropriate offers, without reference or link to the identity of the beneficiary. In addition, an agreement will be signed with The service provider includes obligating them to maintain all information and data that they have been enabled to view or have been provided with.
6.6 The beneficiary is solely responsible for all activities that occur on his account and must immediately inform the platform administration when any hacking of the system occurs or any unauthorized use of your account occurs.
6.7 Keeping the account password is the responsibility of the beneficiary, and any operation carried out on the user’s account as a result of his negligence or failure to maintain the confidentiality of his data will bear the full consequences of the beneficiary.
6.8 It is the beneficiary's responsibility to claim the service provider who fails to implement its obligations, and the platform does not bear any responsibility towards the beneficiary in the event that the service provider fails to implement its obligations towards the beneficiaries.
6.9 The beneficiary is bound by the terms and conditions of the service provider, as some services provided on the platform are subject to additional terms and conditions.
6.10 The beneficiary must notify the platform of changing his mobile phone number, email, or any of his personal data, by updating his personal file.
6.11 The beneficiary is prohibited from publishing, copying, or transferring any of the platform’s information, images, video or audio clips, publications, files, data, or any of its consequences, including the personal file.
6.12 The beneficiary shall be responsible for compensating the platform and the company that owns it for all losses, liabilities, and costs incurred or borne by them, and all compensation imposed on them pursuant to any ruling by any court of competent jurisdiction as a result of any claim or allegation from any third party. That the activity of the beneficiary of the platform is defamatory, offensive, or abusive, or of a pornographic nature, or is illegal or constitutes a violation of any law or regulation, or any claim by any third party that the activity of the beneficiary of the platform violates the rights of this third party. In addition to any penalties or fines that may be imposed by any regulatory, advertising, or commercial body in relation to any activity carried out by the beneficiary on the platform.
6.13 The beneficiary, whether an individual or a company, grants full authority and authorization to the Financing Solutions Company platform for financial technology, or his representative, or with whom an agreement is made, to use the personal information registered by the beneficiary on the platform, as well as the data generated from the processes of processing this information, without reference or link to the beneficiary’s identity, so that the This is within the scope of the purposes of operating or developing the platform or the service providers involved with it.
6.14 The beneficiary shall bear the judicial costs and attorney fees incurred by the platform to resolve the disputes referred to in the previous paragraph.
Section 7: Platform responsibilities
7.1 The Financing Solutions Company for Financial Technology platform reserves the right to change or update the terms and conditions or the privacy policy at any time and to notify you immediately if this happens.
7.2 The platform has the right to use all personal information registered in it by the beneficiary or data resulting from his use of the platform, for the purposes of operating or developing the platform itself or the stores participating in the platform or for any other purpose stipulated in this agreement.
7.3 If the Financing Solutions Company’s platform for financial technology contracts with other parties for the purpose of developing or analyzing the data recorded on the platform or for any other purpose that requires allowing these parties to access the beneficiaries’ data; The Financing Solutions Company for Financial Technology ensures that these contracting parties are subject to the same standards approved under the privacy policy to protect beneficiaries’ information.
7.4 The platform deals with its beneficiaries without any racial discrimination based on - but not limited to - race, color, tribe, religion, sect, thought, age, or any other group.
Section 8: Agreeing to the terms of use
Your use of the Financing Solutions Company platform for financial technology indicates your agreement to the terms and conditions, our privacy policy, and the terms and conditions governing the use of the platform. If you do not agree to these terms and policies, you must not use the Platform. You acknowledge that your continued use of the platform after announcing changes to these terms or to the privacy policy on the platform will be considered your acceptance of these changes.
Section 9: Amendments and changes to the terms of use
The platform reserves the right to change or update the terms and conditions at any time and is responsible for notifying the beneficiary of any changes made to the terms and conditions immediately upon occurrence.
Section 10: Payment Policy
10.1 The beneficiary acknowledges his agreement to the payment policy stated on the platform, and also acknowledges his agreement to the changes made by the platform to these policies.
10.2 Payment is made to the service provider directly when requesting the service through the platform.
Section 11: Mechanism for receiving and processing beneficiary complaints
11.1 Beneficiary complaints are received via the platform’s email or social media
11.2 The platform is committed to responding to the complaint within 5 working days from the date of receiving it, and indicates in its response the time required to process the complaint.
Section 14: Disclaimer
The platform and the company that owns it do not guarantee or bear any responsibility in the following cases:
14.1 Any disagreement or dispute that arises between the beneficiary and the service provider, whatever the reason, the platform does not bear any legal impact of this dispute.
14.2 In the event that the service provider does not adhere to the agreement concluded between the beneficiary and the service provider, the service provider alone will be responsible for the agreement.
14.3 In the event that service providers enter incorrect or inconsistent information about the services.
14.4 Any damages, losses, or direct and indirect obligations in relation to the service provider’s failure to fulfill the benefits and discounts due to the beneficiary and any resulting consequences.
14.5 Any direct, indirect, or incidental damages, losses, or liabilities in connection with the services provided by the service providers to the beneficiary, and what may result from errors, malfunctions, shortcomings, negligence, or otherwise, and the service provider is solely responsible for that and bears compensation for it.
14.6 The services offered on the platform are not financial or real estate advice or recommendations from the Financial Solutions Company for Financial Technology platform.
14.7 The Financing Solutions Company for Financial Technology platform is not responsible for the beneficiary’s reliance on the information or/and services offered on the platform, as the use of any of the information and services is the beneficiary’s sole responsibility.
14.8 Incorrect disclosure of beneficiary information stored with it, due to error by any party or unauthorized or illegal actions of other parties, and the platform does not bear any warranty, losses or damages that may arise from that.
14.9 The service providers refuse to recover the sums of money to any beneficiary for any reason, and the beneficiary must notify the platform of this and the platform may take appropriate measures against the service provider if the reason for the refusal is not compatible with the payment policy stated in the terms and conditions, and in this case the platform has no obligation to achieve a result.
14.10 Negligence, negligence, malfunctions, or technical or technical errors issued by service providers on the service provider’s page on the platform.
14.11 Any wrong or unauthorized use of the platform, or use in violation of the laws and regulations of the Kingdom of Saudi Arabia by the beneficiary or the service provider, and the platform does not bear any of that with regard to legal prosecution and imposing penalties.
14.12 The Financial Solutions Company for Financial Technology is keen to ensure that the platform is free of viruses, spyware, malicious cookies, or any other harmful content with reasonable and appropriate efforts. However, the Financial Solutions Company for Financial Technology platform or the Financial Solutions Company for Financial Technology does not guarantee and do not bear responsibility for any damages that may occur. It infects the beneficiary's phone or any other device on which the platform is used, from viruses, hacking, or spying, so the beneficiary is solely responsible for protecting his device.
14.13 The Platform may contain links to, use third-party websites and services, or display advertisements for third parties. The platform does not guarantee or make any representations regarding any third-party services, links or advertisements found on the platform, and the platform disclaims responsibility for all actions related thereto.
14.14 The platform does not guarantee or make representations regarding the quality of services provided by the service provider.
Section 15: Termination of the contract
The Financing Solutions Company platform for financial technology or the company that owns it has the right to terminate the contract with immediate effect at any time without the obligation to notify the beneficiary, by disabling the beneficiary’s use of the platform or the services and benefits granted to the beneficiary pursuant to his use of the platform, in the following cases:
  • Violate or violate any of the User Terms.
  • Misuse of the platform and services provided through the platform.
Section 16: Applicable law and jurisdiction
This contract, in its interpretation, implementation and all its aspects, is subject to the provisions in force in the Kingdom of Saudi Arabia, and when any dispute arises between the two parties related to the platform, it shall be decided by the competent judicial authority in the city of Riyadh in the Kingdom of Saudi Arabia, and in the event of any difference or inconsistency in this version from the English version or Whatever version the platform translates to, the Arabic version is the approved and considered one.
Section 17: Contact information
We thank you for visiting the Financing Solutions Company platform for financial technology. If you have any inquiry, suggestion or complaint, we will be happy to receive it via e-mail support@holoul.io or the phone +966 50 382 8919.

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